PIILARQ NIG LTD

Privacy Policy

Last updated: 16 September 2026

PIILARQ NIG LTD ("Piilarq", "we", "us") provides software for managing social-media, advertising, content, analytics and customer-engagement workflows.

Information we process

Depending on the features you use, Piilarq may process account details, workspace settings, connected social or advertising account identifiers, OAuth tokens, campaign configuration, content, analytics, CRM records, support information and technical logs.

Connected platforms

When you connect a supported platform, authorization is performed through that provider's official OAuth or API flow. Piilarq does not ask customers to provide their social-media passwords. Provider credentials and tokens are stored server-side and protected using application security controls. Google Business Profile location and review details are retained for up to 30 days after synchronization and then cleared; profile-performance metrics are fetched when requested and are not stored by Piilarq.

How we use information

We use information to provide requested services, operate automations, publish or manage content and advertising when authorized, maintain account security, troubleshoot problems, measure product performance, comply with legal obligations and improve Piilarq.

Sharing and service providers

We may send data to third-party platforms and infrastructure providers only as needed to provide features you request. Each connected provider may process data under its own terms and privacy policy. We do not sell customer credentials.

Account email delivery

Piilarq uses an email delivery provider for account verification, password recovery, security alerts and organization invitations. We retain minimal delivery-event identifiers and timestamps. If an address permanently bounces or reports a message as spam, we retain its normalized email address in a platform-level suppression record so Piilarq does not send further account emails to it. This suppression is separate from customer workspaces and is not used for marketing.

Retention and security

Piilarq applies access controls, workspace isolation and encryption for sensitive credentials. Data is retained only for operational, contractual, security or legal needs, subject to applicable retention settings and legal requirements.

Your choices

You may disconnect provider accounts and request access, correction or deletion of eligible personal data. See our Data Deletion page for instructions.

Changes

We may update this policy as Piilarq evolves. The current version and its effective date will be published on this page.